TERMS AND CONDITIONS
Port 68 is a wholesale to the trade company. All customers must provide a resale certificate or federal tax id to establish an account.
Wholesale Prices
Prices are in US dollars and subject to change without notice. P1 Prices - Stocking dealers, P2 Prices - Non-Stocking dealers. *Refer to the wholesale price list.
Opening Order And Re-order Requirements For Stocking Dealers/P1
Our minimum opening order amount for stocking dealers is $500 with an annual minimum purchase of $2,000. Port 68 reserves the right for qualifying status of stocking dealers. Please check with our customer service department if you have any questions in regards to the status of your account.
All opening orders must be pre-paid with a credit card or pre-paid check. For credit card orders, please submit the credit card account number, card holder’s name as it appears on the card, mailing address (for credit card verification), and expiration date.
Stocking dealers/P1 re-order minimum is $250. An additional fee of $15 will apply to orders that do not meet the $250 re-order minimum.
Opening Order And Re-order Requirements For Non-Stocking Dealers/P2
There is no order minimum for Non-stocking Dealer/P2 accounts. First orders must be pre-paid with a credit card or pre-paid check. *Refer to the wholesale pricelist for Non-stocking/P2 pricing.
Custom Upholstery
Lead time is 3-4 weeks for orders with custom upholstered items. All custom upholstered items are non-refundable, non-returnable, and may not be cancelled. At the time of production, customers will be charged in full for the custom upholstered items.
Terms
We accept pre-paid checks, Visa, MasterCard, and American Express. To be considered for Net 30 terms, please submit at least three trade references with your business banking information via fax or e-mail. Credit approval takes approximately two weeks.
Lead Time
Lead time is 2-3 weeks from the time the order is accepted for all in stock items. For orders that include custom upholstered items lead time is 3-4 weeks.
Shipping
Small parcel orders are shipped via UPS or FedEx Ground.
Larger items and volume orders that require a skid will be shipped freight via common carrier. Freight residential deliveries and deliveries where a lift gate is needed, will incur additional charges. Please call Customer Service with any questions in regards to shipping or to obtain a freight quote.
Port 68 will accommodate drop-ship requests for a $15 fee per order for small parcel shipments; and a $25 fee per order for freight LTL shipments.
Damages
Any merchandise with visible damage must be noted by the delivery service upon receipt in your warehouse. Any concealed damage must be reported within 5 days to Port 68. All claims must first be reported to the carrier (contact UPS or FedEx Ground directly to begin the claims process). UPS or FedEx will issue a claim number to both Port 68 and the customer which will expedite the claims procedure. For loss or damage of merchandise transported via common carrier, a claim must be filed directly with the carrier within 5 working days. Port 68 is happy to supply information necessary for the completion of your claim.
Returns
A Return Authorization number, issued by our Customer Service Department, is required for all returns. Unless the item shipped is the wrong item, Port 68 does not accept returns. No returns or damaged merchandise will be accepted without a pre-assigned Return Authorization. Returns for reasons other than damage or defect are subject to a 25% restocking fee plus all freight charges. Such items must be in original condition, shipped back in Port 68 packaging, showing no signs of wear. If items are not returned in original Port 68 boxes return authorizations will not be accepted.
For all questions in regards to Terms and Conditions, please contact our Customer Service department via email at [email protected].
